Manhattan Estates Privacy Policy

Last updated: 31.03.2026

Who We Are

Manhattan Estates is an estate agency based in Bolton, United Kingdom. 

Website: www.manhattanestates.co.uk
Email: [email protected]
Telephone: 01204 536 203
Address: 329 Halliwell Road, Bolton, BL13PF

For the purposes of data protection law, Manhattan Estates is the data controller of the personal data you provide to us. 

What Information We Collect

We may collect and process the following personal information: 

Information You Provide Directly 

• Name 

• Email address 

• Telephone number 

• Property address 

• Identification documents (where legally required)

   

Financial and referencing information (for tenants/landlords

Information Collected Automatically 

 

• IP address 

• Browser type 

• Device information 

• Pages visited on our website 

• Cookies (see Cookie Policy)

   

How We Use Your Information

We process your personal data for the following purposes: 

• To provide estate agency services (selling, letting, managing property) 

• To arrange property viewings 

• To conduct property valuations 

• To carry out tenant referencing and compliance checks 

• To communicate with buyers, sellers, landlords and tenants 

• To respond to enquiries 

• To send marketing communications (where consent has been given) 

• To comply with legal obligations (e.g., Anti-Money Laundering regulations)

   

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases: 

• Contract – To perform services you request 

• Legal obligation – Compliance with property and AML laws 

• Legitimate interests – Running and improving our business 

• Consent – For marketing communications

   

You may withdraw consent at any time. 

Marketing Communications

If you opt in to receive marketing communications, we may send: 

• Property updates 

• Market insights 

• Valuation reminders 

• Landlord updates

   

You can unsubscribe at any time using the link in our emails or by contacting us directly. 

Sharing Your Information

We may share your data with: 

• Property portals (e.g., Rightmove, Zoopla) 

• Mortgage brokers 

• Solicitors 

• Referencing agencies 

• Contractors (for managed properties) 

• IT and marketing service providers

   

We only share information necessary for the service provided. 

We do not sell your personal data. 

Data Retention

We retain personal data only as long as necessary: 

• Client records: up to 6 years (legal requirement) 

• Marketing data: until consent withdrawn

   

Tenancy documentation: in line with legal obligations

Data Security

 

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse or disclosure. 

Your Rights

Under UK data protection law, you have the right to: 

• Access your personal data 

• Correct inaccurate data 

• Request deletion (where applicable) 

• Restrict processing 

• Object to processing 

• Data portability 

• Withdraw consent

   

To exercise your rights, contact us at [email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): 
https://www.ico.org.uk 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. 

Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically.